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+Q: What kinds of file format can be supported by the App
A: See below:
Documents: TXT、 DOC、 XLS、 PPT、 PDF
Pictures: BMP、 JPEG、 TGA、 GIF、 PNG
Audio: MP3、 APE、 FLAC、 WAV、 AC3、 M4A(MPEG-4)
Video: AVI、 FLV、 MKV、 MOV、 MP4、 MPG、 RMVB、 VOB、 WMV
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+Q: After using the product for a period of time, why does the identification time of the App
A: Because of forcing to plug out. (such as: while copy, delete, uses plug out the flash drive when the process is taking.) The flash drive can be fixed when formatting by PC. Reminder: when using the flash drive, must use in a right way. Don't force to plug while using.
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+Q: When recording video via App
A: If the video is high definition and recording for a long time, then it's normal that saving is time-consuming. Because while saving the App need to handle the files.
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+Q: When using camera function via APP
A: Users not only need to open the permission of camera but also need to open the permission of Microphone.
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+Q: When plug the iPhone Flash Drive, why sometimes the communication can’t be seen？
A: Due to the iOS10, the communication dialog maybe unstable. Users just need to click the “iDIsk me” APP icon, when the App highlight then connected.